Handle WhatsApp Business messages and phone calls from a single platform — with automatic logging, CRM sync, and team assignment. Meet customers where they already are.
What breaks when your team uses personal WhatsApp for business.
When staff use personal WhatsApp, managers can't see conversations, measure response times, or step in when something goes wrong.
When a rep leaves, they take the customer WhatsApp history with them. The business loses the relationship and the context.
Calls on one platform, WhatsApp on another, emails somewhere else. Teams waste time switching apps and lose context between channels.
A shared inbox for WhatsApp and calls — with the controls and visibility your business needs.
All WhatsApp messages land in a shared inbox. Assign conversations to agents, add internal notes, and track every thread.
Switch between WhatsApp and phone calls without leaving the platform. Full conversation history across both channels in one timeline.
Send order confirmations, appointment reminders, delivery updates, and follow-ups via WhatsApp — triggered automatically by your workflows.
Every WhatsApp conversation logged automatically against the contact record — alongside calls, emails, and notes.
Track average response times, message volumes, resolution rates, and agent activity across WhatsApp — in real time.
Reported outcomes from businesses using Talkwisely WhatsApp integration.
Faster Response Times
Message Open Rate
Higher Customer Satisfaction
More Repeat Business
Common questions about Talkwisely WhatsApp Business integration.
Start your free trial today — no credit card required.